1. Coaching Services Disclaimer

Kristen Maie Wellness provides wellness coaching, educational guidance, lifestyle support, and accountability services.
 

Services provided are not:
 

• medical care

• mental health treatment

• psychotherapy

• psychiatric care

• crisis intervention

• diagnosis or treatment of medical conditions
   

Information shared through coaching, website content, emails, social media, programs, or resources is intended for educational and informational purposes only.
 

Always consult an appropriately licensed healthcare professional regarding medical or mental health concerns.
 

2. Client Responsibility

By participating in coaching services, you acknowledge and agree that:
 

• you are responsible for your own decisions, actions, and results

• coaching outcomes are not guaranteed

• participation is voluntary

• you understand coaching is not a substitute for professional medical or psychological care
   

You agree to seek appropriate medical, mental health, or emergency support when necessary.
 

3. Eligibility

By using this website or participating in services, you confirm that:
 

• you are at least 18 years old, or

• you have appropriate parental/legal guardian consent where applicable

Kristen Maie Wellness reserves the right to refuse service where appropriate for safety, ethical, or professional reasons.
 

4. Payments & Fees

All coaching fees, program fees, and service costs are outlined prior to purchase or enrollment.

By purchasing services, you agree to:
 

• provide accurate payment information

• complete agreed payments on time

• comply with any payment plan terms if applicable

Failure to complete payments may result in suspension or termination of services.
 

5. Refund Policy

Due to the nature of coaching services, refunds are generally not provided once services, sessions, digital materials, or programs have begun unless otherwise stated in writing.
 

Exceptions may be made at the sole discretion of Kristen Maie Wellness.
 

6. Scheduling & Cancellation Policy

Clients are responsible for attending scheduled sessions on time.
 

Unless otherwise agreed:
 

• at least 24 hours notice is required for cancellations or rescheduling

• missed sessions or late cancellations may be forfeited

• repeated no-shows may result in discontinuation of services

Kristen Maie Wellness reserves the right to reschedule sessions when necessary.
 

7. Communication Boundaries

Communication between sessions may be available through approved methods such as email or messaging platforms during business hours.
 

Kristen Maie Wellness does not provide:
 

• 24/7 support

• crisis support

• emergency response services

Messages may not receive immediate responses.

If you are experiencing a medical or mental health emergency, contact emergency services or an appropriate crisis support provider immediately.
 

8. Confidentiality

Reasonable efforts are made to maintain confidentiality of coaching communications and client information.

However, confidentiality may be limited:
 

• where disclosure is required by law

• where there is risk of harm to self or others

• when necessary for legal, ethical, or safety reasons
   

Electronic communication and online platforms cannot be guaranteed completely secure.
 

9. Intellectual Property

All website content, branding, materials, resources, guides, graphics, written content, videos, and program materials provided by Kristen Maie Wellness are protected intellectual property unless otherwise stated.
 

You may not:
 

• reproduce

• distribute

• modify

• resell

• share commercially

without prior written permission.
 

Personal use only is permitted unless otherwise authorized.
 

10. Website Use

By using this website, you agree not to:
 

• misuse website content

• attempt unauthorized access

• disrupt website functionality

• engage in unlawful activity
   

We reserve the right to restrict or terminate website access if misuse occurs.
 

11. Third-Party Services & Links

This website may contain links to third-party websites, tools, or services.
 

Kristen Maie Wellness is not responsible for:
 

• third-party content

• privacy practices

• availability

• products or services offered externally
   

Use third-party resources at your own discretion.
 

12. Limitation of Liability

To the fullest extent permitted by law, Kristen Maie Wellness shall not be liable for:
 

• indirect or consequential damages

• loss of income or business

• emotional distress

• personal decisions or outcomes resulting from coaching participation

• website interruptions or technical issues
   

All services are provided “as is” without guarantees of specific outcomes or results.
 

13. Indemnification

You agree to hold harmless and indemnify Kristen Maie Wellness from claims, liabilities, damages, losses, or expenses arising from:
 

• your participation in coaching

• misuse of services or website content

• violation of these Terms & Conditions
   

14. Modifications

Kristen Maie Wellness reserves the right to modify these Terms & Conditions at any time.
 

Updated versions will be posted on this page with a revised effective date.
 

Continued use of the website or services after changes constitutes acceptance of updated terms.
 

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in Ontario, Canada, unless otherwise required by law.
 

16. Contact Information

For questions regarding these Terms & Conditions, please contact:
 

Kristen Maie Wellness
[Your Business Email]
[Your Website URL]
 

Website Disclaimer

The content provided by Kristen Maie Wellness is intended for educational and informational purposes only and should not be interpreted as medical, psychological, legal, or professional healthcare advice.

Participation in coaching services does not establish a therapist-client, physician-patient, or other licensed healthcare relationship.